Thomson Reuters Online Privacy Statement 

 

SCOPE 

Your privacy is important to Thomson Reuters and we go to great lengths to protect it. This Privacy Statement applies to the online collection of personal information via this website by Thomson Reuters and its worldwide affiliated companies and subsidiaries. This Statement does not apply to information collected in any other way, including offline. 

Our websites may contain links to sites maintained by third parties. This Privacy Statement does not reflect the privacy practices of those third party sites. 

WHAT PERSONAL INFORMATION DOES THOMSON REUTERS COLLECT AND HOW DO WE USE IT?  

We may collect information about users in three ways: directly from the user, from web & application server logs, and through cookies. We use the information primarily to provide a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don't share any of the information you provide with others, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it. 

If you contact us for customer support, we may ask you to provide information about your computer/mobile device or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes. 

Web server logs 

When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:  

  • • Your unique Internet protocol address  
  • • The name of your unique Internet service provider  
  • • The city, state, and country from which you access our website  
  • • The kind of browser or computer you use  
  • • The number of links you click within the site  
  • • The date and time of your visit  
  • • The web page from which you arrived to our site  
  • • The pages you viewed on the site  
  • • Certain searches/queries that you conducted via our website(s)  

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve the user's experience. 

Cookies  

In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits.  

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don't accept cookies. 

Third Party Services  

We may use services hosted by third parties, such as Google Analytics, to assist in providing our services and to help us understand our customers’ use of our products.  These services may collect information sent by your browser as part of a web page request, including your IP address or cookies.  If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.  Please see “Cookies” in the section above for information on how you can control the use of cookies on your computer.    

HOW DOES THOMSON REUTERS PROTECT THE PERSONAL INFORMATION THAT IT COLLECTS? 

We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. For example, some of our websites are protected with Secure Sockets Layer (SSL) technology. Also, we store the information about you in a data center with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software. However, please note that we do not guarantee that unauthorized persons will always be unable to defeat our security measures. 

Also, please note that we may store and process your personal information in systems located outside of your home country, including countries located outside of the European Union.However, regardless of where storage and processing may occur, we take appropriate steps to see that your information is protected, consistent with the principles set forth under this statement. 

WHO HAS ACCESS TO THE PERSONAL INFORMATION? 

We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows: 

  • To agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns).  
  • As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.  

We also rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other Thomson Reuters companies. Our affiliates are all required to preserve the confidentiality of any personal information they may access.  

We will not disclose any information about your usage to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law.  

We may also use statistics regarding usage for product development purposes, but we only use those statistics in the aggregate and they don't include any personally identifiable information about individual users. 

QUESTIONS? 

If you have any additional questions or concerns related to this statement and/or our information practices, please contact us using the “contact us” link on the website. 

PRIVACY STATEMENT CHANGES 

Our Privacy Statement may change at any time.  If our information practices change in a significant way, we will post the policy changes here. This Privacy Statement was last updated on October 10, 2011.